Privacy Policy

Privacy Policy

This Privacy Policy is effective as of March 1, 2016.

Our Commitment

We understand the importance of your privacy and your concerns about the security of your personal information. Genuine Glow (“we, us, or our”) are committed to protecting any personal information we collect from our customers. This is our privacy policy. It describes how we manage your personal information and safeguard your privacy. Any time you visit you are subject to this Privacy Policy and our Terms of Service. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at

Collection and Use of Personal Information

We may collect personal data by itself or through third parties.

The personal data may be freely provided by you, or collected automatically when using this website. Any use of Cookies – or other tracking tools – by this website or by the owners of third party services used by this website, unless stated otherwise, serves to identify users and remember their preferences for the sole purpose of providing the service required by the user.

Failure to provide certain personal data may make it impossible for this website to provide its services. Users are responsible for any personal data of third parties obtained, published or shared through this website and confirm that they have the third party’s consent to provide the data to the owner.

We will not share your personal information with anyone except as described in this Privacy Policy. We do reserve the right to make changes to this Privacy Police, so please check back periodically.

Our products are available for sale in stores and your personal data collected in these stores is not provided to us.

We collect the following personal data from you:

Usage data, first and last name, address, email address and phone number. This information may be collected when you tell us about yourself, for example, by subscribing to us, completing an online form, making a purchase or when you send us an email.

Mode and Place of Processing Data

Methods of processing

Genuine Glow processes the data of users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.

The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the data controller, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by the owner. The updated list of these parties may be requested from us at any time.


This data is processed at Genuine Glow’s operating offices and in any other place where the parties involved with the processing are located.

Retention time

The data is kept for the time necessary to provide the service requested by the user, or stated by the purposes outlined in this document, and the user can always request that we suspend or remove the data.

The use of the collected Data

The data concerning the user is collected to allow Genuine Glow to provide its services, as well as for the following purposes:

  • Analytics

  • Contacting the User

  • Displaying content from external platforms

  • Handling payments

  • Interaction with live chat platforms

  • Managing contacts and sending messages

  • Remarketing and Behavioral Targeting

Cookie Policy

This website uses cookies. It is a requirement of purchasing from this website that you allow your browser to accept cookies. We may use cookies to learn about how people use our website, what they are interested in and to help us make a better website.

Additional Information about Data Collection and Processing

Legal action

The user’s Personal Data may be used for legal purposes by the data dontroller, in Court or in the stages leading to possible legal action arising from improper use of this website or the related services.

The user declares to be aware that the data controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this website may provide the user with additional and contextual information concerning particular services or the collection and processing of personal data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this website and any third party services may collect files that record interaction with this website(System Logs) or use for this purpose other personal data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of personal data may be requested from us at any time. Please see the contact information section of this website.

The rights of Users

Users have the right, at any time, to know whether their personal data has been stored and can consult us to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Genuine Glow –

This Application does not support “Do Not Track” requests.

To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this Privacy Policy

Genuine Glow reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a user objects to any of the changes to the Policy, the user must cease using this website and can request that we remove the personal data. Unless stated otherwise, the then-current privacy policy applies to all personal data the website has about users. 


This website is not intended for use by children under 13. We do not knowingly collect personal information from any children under 13.

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